Terms of Service

Truckscribe provides a subscription platform that compiles, organizes, and presents business and professional contact information relating to motor carriers and related transportation businesses, together with tools to search, filter, and export that information for legitimate business outreach.

The information made available through the Service is derived from publicly available and lawfully obtained sources, including business registration, licensing, and operating-authority records originating from federal and state transportation authorities (including the Federal Motor Carrier Safety Administration (“FMCSA”)), as well as other public and third-party data sources. We aggregate, structure, and enhance this information to deliver it in a usable form.

• You must be at least 18 years old and capable of forming a binding contract.
• The Service is offered for business and professional use only. You represent that you are using it on behalf of a business and for legitimate commercial purposes.
• You agree to provide accurate, current, and complete information when requesting access and to keep it updated.
• Accounts are issued to a single subscriber and are intended for the number of authorized users associated with your plan. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• Sharing, reselling, sublicensing, or providing access to your account to any unauthorized person or entity is prohibited and may result in immediate termination.

Access to the Service is granted at our discretion when you sign up and provide a valid payment method. Subscriptions may include usage allowances or credits that govern how much information you may reveal, access, or export within a given period. Allowances reset or expire as described at the time of purchase or as otherwise communicated.

We may set, adjust, or enforce reasonable limits to protect the integrity and availability of the Service. We do not guarantee any specific quantity, category, recency, or composition of records, and the nature and volume of information available may change over time.

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Among other things, you agree not to misuse the Service, interfere with its operation, attempt to access it by unauthorized means, or use it for any unlawful purpose.

You are solely and exclusively responsible for how you use the information obtained through the Service. The Service provides data; it does not provide legal advice, and access to a record does not imply that any particular form of contact is lawful or permitted.

Before contacting any individual or business, you are responsible for understanding and complying with all applicable laws, regulations, and industry rules, which may include but are not limited to:

• the Telephone Consumer Protection Act (TCPA) and related calling, texting, and autodialer rules;
• federal and state Do-Not-Call requirements and the maintenance of internal do-not-contact lists;
• the CAN-SPAM Act and other rules governing commercial email;
• state and local telemarketing, solicitation, and consumer-protection laws; and
• applicable data-protection and privacy laws.

You are responsible for obtaining any required consents, honoring opt out and do not contact requests, screening against applicable suppression and do-not-call lists, and verifying information before relying on it. You assume all risk arising from your outreach activities.

The information provided through the Service is compiled from sources we do not control and that may contain errors, omissions, or out-of-date entries. The Service and all information are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory.

To the fullest extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty regarding the accuracy, completeness, currency, reliability, or availability of the information or the Service. We do not warrant that the Service will be uninterrupted, error-free, or secure.

The Service may display TruScore, a proprietary letter grade and numeric score that represents our projected assessment of a carrier’s performance based on our own interpretation of public data, generated by algorithms developed by and exclusively for Truckscribe. Each TruScore is an opinion and a performance indicator only.

A TruScore is not a safety fitness determination, a certification, a recommendation, or a guarantee, and it does not warrant the quality, qualifications, suitability, safety, accident history, insurance status, creditworthiness, legal compliance, or future conduct of any carrier. Where we lack sufficient data to assess a carrier, we mark it “Not Rated” (NR) rather than assign a grade; an NR designation is not a negative assessment.

You may choose to work with any carrier regardless of its TruScore or NR status. You remain solely responsible for your own carrier vetting and selection, and you must independently verify any information, including a carrier’s current authority, insurance, and safety standing with the FMCSA, before relying on it. Our methodology is described at truckscribe.com/methodology.

The Service, including its compiled database, organization, structure, software, design, and all related materials, is owned by Truckscribe and protected by intellectual-property and other laws. Subject to these Terms and your subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and to use information you lawfully obtain through it for your own internal business outreach.

You may not, and may not permit others to: copy, scrape, harvest, crawl, mirror, resell, redistribute, sublicense, publish, or otherwise make available the Service or any portion of its data to any third party; build or augment any competing product, dataset, or service using the Service; or remove or obscure any proprietary notices. All rights not expressly granted are reserved.

Fees, plans, and allowances are described at the point of sale or as otherwise communicated to you. Unless expressly stated otherwise, all fees are exclusive of any applicable taxes, levies, or duties, which are your responsibility. Payments are handled through the methods we make available. Except as set out in our Refund Policy, all fees are non-refundable.

Subscriptions are recurring. Unless you cancel, your subscription renews automatically for successive periods at the price shown when you signed up, and we charge the payment method you have provided. Where a plan includes a free trial, access begins straight away and we take the first payment when the trial ends, unless you cancel before that date. We will email you beforehand with the amount and the date. You can cancel at any time from the Billing page in your account. See our Refund Policy for how trials, cancellation, and refunds work.

We may suspend, restrict, or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or any applicable law, if your use poses a risk to the Service or others, or for non-payment. You may stop using the Service at any time.

Upon termination, your right to access the Service ceases immediately. Sections that by their nature should survive termination, including those concerning compliance responsibilities, intellectual property, disclaimers, limitation of liability, and indemnification, will survive.

To the fullest extent permitted by law, in no event will Truckscribe be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to the Service or these Terms, including without limitation the generation, display, or use of any TruScore grade, score, rating, report, or algorithm, or any decision to engage or not engage a carrier, whether based in contract, tort, or any other theory, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the amount you paid to us for the Service during the three (3) months immediately preceding the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Truckscribe and its operators, affiliates, and representatives from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your outreach, marketing, or contact activities; (c) your violation of these Terms, the Acceptable Use Policy, or any applicable law (including the laws referenced in Section 5); or (d) your violation of any rights of a third party.

We may modify the Service or these Terms at any time. When we make material changes to these Terms, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws applicable in the jurisdiction in which Truckscribe operates, without regard to conflict-of-laws principles. To the extent permitted by law, you agree that any dispute arising out of or relating to these Terms or the Service will be resolved on an individual basis, and you waive any right to participate in a class, collective, or representative action.

• These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and Truckscribe regarding the Service.
• If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
• Our failure to enforce any right or provision is not a waiver of that right or provision.
• You may not assign these Terms without our prior written consent; we may assign them freely.
• We are not liable for any delay or failure to perform caused by events beyond our reasonable control.

Questions about these Terms may be directed to terms [at] truckscribe [dot] com.